Reviews For River Mews Apartments and Townhomes
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Good
I love it hereBy: Jason Gibbs Verified Resident
Mrs
Home was cleaned well , and in perfect condition I’m satisfied and I plan on staying here for a pretty long while ,By: Jada Clarke Verified Resident
Above & Beyond
My family and I are so thankful for the maintenance team at River Mews Townhouse apartments. I must admit I am very impressed ... with the way they quickly come to repair any issues we may have. whJames who was a blessing to us. James was very patient and helpful Read More about Above & BeyondBy: Melanie Monroe Verified Resident
TOUR
My apartment tour was great! My questions were answered & I really liked the apartment. The staff was exceptional. Seemed ... like a great place to call home. Thank you! Read More about TOURBy: Tanya Verified Resident
Tour
We loved the home that we got to see today. We can not wait to live there. Everyone was super nice and very helpful with ... all the questions that we had . Read More about TourBy: Shanda Houser Verified Resident
Mr.
Great serviceBy: Jeffrey Alisme Verified Resident
Visit for Tour
I visited the site on Jan 2, 2024. The staff was so warming and knowledgeable. The property is so well kept and the 2 ... bedroom that i visited was so amazing. I have started the process of my application. Read More about Visit for TourBy: Tawanda Verified Resident
Great place
Love it here great place to live and friendly staff. Maintenance is fast to take care of issues and the girl that answers ... the phone is friendly. Jorge does a great job very professional Read More about Great placeBy: Anonymous Verified Resident
Extraordinary Living!
Excellent service, and kind staff that work here, they are very dedicated and hardworking people that will help you with ... just about anything you need! 10/10 would recommend! Read More about Extraordinary Living!By: Quentin Apodaca Verified Resident
2022-2023
I have been with River mews for a year now and I have truly enjoyed it! The open floor plans that they offer, and the pricing ... has actually been way better than the other homes and apartments that are for rent in the Newport new area. Maintenace literally has ALWAYS came on time and addressed the few issues I have had. The pool was open this summer, but the gym is still not open yet so there isn't much to talk about with Amenities, Parking isn't bad except for the guest parking ... when your surrounding neighbors have multiple cars, and they literally park the SAME CAR in that spot and NEVER move it -_- ... like I said ... I have been here a year, and the same car has only moved one time. They NEVER move it ... so, searching for a guest spot literally suck lol. The crew keeps the grounds very well maintained and the leasing managers in the office are amazing - they are real people and when you have a question, they seriously help out the best they can! I can't remember everyone's name in the rental office, but Aaron has been a huge help when things need to get addressed. He's professional and if he is unable to help at that time then he always directs me to the correct person - thank you everyone for EVERYTHING. Read More about 2022-2023By: Shanti G Verified Resident
RiverMews
I’ve been here for a while now and I have to say I’m really enjoying my stay here. Their team is awesome. To name a few, ... I’ve had dealings with Aaron, Robert and Nicole and I will be honest they’re all great. I’ve called the office a few times and have spoken to Aaron and he’s absolutely one of the BEST. Very professional and goes above and beyond to get things done. Anytime I’ve contacted the office and needed assistance I never had to ask twice. So for that I want to say thank you. By far the absolute best renting experience I’ve had. If you’re looking to move, I recommend Rivermews hands down. They’ll get the job done! Whether it’s a complaint , needing maintenance or any kind of assistance this team is always on point and very professional. The neighborhood itself is just filled with kind people. Love it here! Read More about RiverMewsBy: Anonymous Verified Resident
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Office staff has been great throughout our move in process, we were able to get our apartment on time with no problems, the ... property is walking distance from everything. Read More about ??????????By: Kim Verified Resident
Work order
Let me just say maintenance is amazing!!! I submitted a work order, that was completed by JT, very friendly got the work ... done. Read More about Work orderBy: MKayla Verified Resident
Only missing one thing
I really enjoy living in River Mews. I just wish the fitness center was open. That was one thing I was looking forward to ... when moving here in 2019, but it's still not open. Really hope that opens soon Read More about Only missing one thingBy: Jayla Tisdale Verified Resident
Tour
The staff in the club house was very recieving and were able to help me as soon as I entered. I liked the spaceing that is ... available in the home I was taken to. Since this is close to work and close to my sitter, I am applying. It has everything my family will need at the moment. Read More about TourBy: Toi Willis Verified Resident
Living @ River Mews
I just renewed my lease for the third year. I moved here during COVID and had to do EVERYTHING digitally. I LOVE the maintenance ... staff! Ed was wonderful! {Thank you for everything!} His help was invaluable, and his assistance was stellar. I I have great neighbors and to date, have not had conflicts of any kind. This is a quiet and safe community. The staff works to make this an inviting place to live. Read More about Living @ River MewsBy: A Resident Verified Resident
Application Process
I actually did not end up renting with River Mews but I did want to leave a review anyway. My wife and I are moving to VA, ... and were trying to pick between Richmond and Newport News, and submitted rental applications with River Mews and another community simultaneously. While we ultimately decided to move to Richmond, the entire application process was night and day compared to our experience with River Mews. We dealt with Jordyn, and she was a delight to work with. She kept us in the loop at every step and was fast to respond with any questions we had. Our application was pushed through far quicker here than the one in Richmond. I felt I needed to write a review given how much more professional she handled our rental application. I would suggest to anyone considering Newport News, the staff here is of a higher caliber which likely means your overall experience here will be too. Read More about Application ProcessBy: Scott D. Verified Resident
Vist
They were very welcoming. My walk thru was everything. Very nice updatedBy: Wachovia bell Verified Resident
This was a very nice place to live
Living in the River Mews apartments was a definite leader in the past. I was there for 5 years and it is still the best ... of the best in any apartment plan they offer. The convenience of being in the Fort Ustis area gives you a fantastic opportunity to get away at Williamsburg and Busch Gardens as well. I am sure that if you have lived in the area before you know the traffic can be a monster at quitting time. But in today's case of increasing work from home here offers you the best way to be successful and miss your traffic to work. I found the Leasing office at the time of my residence in River Mews townhouse all the staffing office were knowledgeable about the property and they were very helpful in most cases. The maintenance was the best I had ever seen in my years of apartment living. They were there that day to repair any and all of my heating and cooling issues and I was not put in a situation that I had to complain. They had at the time staffing for maintenance on the property and emergency service was usually the quickest of most apartments o have lived in. Of course I don't think the area is known for the lack of any crime like most larger cities but I never saw or felt like I was in a bad place. People were frieny and though you always find that group of complaints most people were very helpful. Overall the owners of this and many other properties kept the apartments upgraded and maintenance was always quick to get the units ready for move in by the next month. Cannot speak for the people or company that now are in the office but they are looking at the complete outline of apartments in the business. * as we all know when living in a place no matter where you find the construction will be thinner walls and louder neighbors. You are trying to be in a place where thousands others are living so you can expect to run into noise anywhere an apartment complex stands. Read More about This was a very nice place to liveBy: Buddy Verified Resident
Maintenance
In the past year I have had some maintenance issues that needed immediate attention. Joe and his team did an amazing Job!!! ... I would like to place extra emphasis on Jorge. He was always so kind, professional and caring to my needs. He is very knowledgeable and does an amazing job. The things I needed did not only make my living environment much better but most importantly, safer! My carpet had been bunching up as well as the tile on my bathroom floor causing a fall hazard for me. That was critical due to the fact that I recently had knee replacement surgery and still have ongoing knee issues. My surgeon had not been happy at all with the number of falls that I have taken in my home alone. Joe and Jorge should truly be commended for such an outstanding job. I’ve been here 4 years and I must say, my total living experience has over all been excellent! Although, COVID has caused some great delays, I have still been taken care of as if I am a personal family member. Honestly, the entire maintenance staff have always been amazing to me! If it were up to me, everyone on the maintenance team would get a sizable raise. For anyone who is seeking residence, the front office is filled with an amazing staff looking to get you in your new home! Read More about MaintenanceBy: Lisa W Verified Resident
Ann is Wonderful!!!
Today I had the honor of speaking with Ann. I am a first time caller and she put me at ease and answered all of my questions. ... Her kindness, patience and customer service surely made my day! As a result I look forward to becoming a part of this community. Ann is truly an Asset to this establishment!! Read More about Ann is Wonderful!!!By: Mary Verified Resident
Maintenance
I would like to give a big shout out to the amazing service that I received from Clint!!! He is always so pleasant, professional ... and caring! Honestly, all the service I received from the maintenance staff is awesome! They always treat me as if I’m the only tenant that lives in the community! They always seem so excited and happy to take care of my maintenance requests. With the COVID-19 pandemic, they are always executing the necessary steps to keep themselves safe as well as those around them. I am so grateful to live in a community where my happiness, security and comfortability is priority! The entire River Mews Team of Associates are Amazing!!! Read More about MaintenanceBy: Lisa Webb Verified Resident
Want to live here
I came to River Mews in search for my first apartment. I fell in love with the property its self . Speaking with the people ... in the office Bennett and Robert were very nice and very helpful. Due to Covid-19 things have been hard for everyone but they took care of me and got me approved pretty fast. Read More about Want to live hereBy: Jasmin Verified Resident
Tour Review
The tour I received today was fantastic. Ms.Cat was very helpful with directing me to my needs. The townhomes are so beautiful ... & are updated with the appliances. It looks like a great place for families. Read More about Tour ReviewBy: Iuyunia Skinner Verified Resident
Want to live here
My best friend and I went to look at a one bedroom. It was really nice. Bennett told us about the amenities and upon returning ... to the office he went over different floor plans and pricing. He answered all our questions and was very polite. Sounds like a placed I'd like to live. ?? Read More about Want to live hereBy: Belinda Jordan Verified Resident
My Property tour experience
I came to River mews in search for my new apartment. I had made an appointment the weekend before which was a very easy ... and fast process . Mr. Bennett Keene was very nice and welcoming. He showed us round the Doggwood town homes. My fiance and I fell in love as soon as we walked through the door. The closets were very nice and spacious. My favorite part was defiantly my nice big kitchen as well as the bathroom upstairs. He also told us there were two pools and a 24 hour fitness center which we looked at and were very excited about. We drove through the property and saw how nicely maintained everything looked and clean. It looks like a nice quiet neighborhood. It is also close by to many stores and restaurants. We are so excited to hopefully move in and put in our application right away. Read More about My Property tour experienceBy: Kathy Verified Resident
3 bedroom apartment
I went to view a 3 bedroom apartment at river mews it is beautiful me and me family will be moving in soon.By: Brionna Smith Verified Resident
Property Tour
I came to the property to view the 2 bedroom 1.5 bath townhouse. I was welcomed by Robert and given a tour. I instantly loved ... the place! I took a quick drive through the property and found it to be clean and quiet. The prices here cannot be beat. I submitted my application on the same day and can't wait to move in! Read More about Property TourBy: Deborah Verified Resident
Mail carrier
Professional staff are willing to go the extra mile to meet your needs.By: Libby Verified Resident
Visit to property
Went to River Mews Apartments & was met by a very pleasant & helpful young man..Bennett Keene. He was very knowledgeable ... about everything I had questions about. The property was very clean & welcoming. Bennett is a real asset to your staff. I am very interested in one of your apartments, mainly because I was made to feel very welcome. Read More about Visit to propertyBy: K. Smith Verified Resident
Great Place!
Office staff constantly doing things to engage the residents. Blood drive, garage sale, other events make this into a community. ... Quiet and away from the traffic. Ideal location. Read More about Great Place!By: Anonymous Verified Resident
Love this place?
I've lived here @ River Mews for 3 years. I started in the apartments, and moved to the townhome. The pools are big, maintenance ... request are followed up fast. The staff are friendly@ always helpful. Especially Asst. Manager Robert Jones! He is the most caring @ loyal of all. Always there for you! Read More about Love this place?By: Barbara Knighten Verified Resident
Property Tour
Came to River Mews not expecting much but after meet Bennett, he really showed us why this is the best option for me. He ... was very detailed and well spoken about what River Mews had to offer and the amount of options they had to be as flexible to me as they could ever be. We took the golf cart around and saw how beautiful the landscape was and the saltwater pool is a big plus in my book. Will definitely look foward to living here. Read More about Property TourBy: Xzavier H. Verified Resident
Property Visit
When I went to visit the property, and I love what I saw. Bennett was really polite and professional. He seemed very knowledgeable ... about what River Mews has to offer for me, and he answered all of my questions with assurance. I’m very confident that I’ll be happy living here. Read More about Property VisitBy: Millie Verified Resident
Property Tour
View property on 4/25 with Bennett who was very helpful and polite. He answered all my questions and concerns I had. We ... were sold!! Unit was very spacious and well maintained..look forward to my place. Thanks for all your help. Read More about Property TourBy: Ms Smith Verified Resident
River Mews Apartments
The tour I took was awesome, the rental office was so beautiful. They had refreshments when you walked in, also I noticed ... that they had St. Patrick’s theme going on. Mr. Keene knew exactly what to say Its like he memorized everything from the amenities to what color cabinets there were in each apartment. River Mews seems like a nice place to stay and that is why I’m writing this review this is a good move to make. Read More about River Mews ApartmentsBy: Miah Verified Resident
Best Apartment Tour
My family had been apartment hunting all day and decided to make this one last stop. Mr. Keene was very welcoming and invited ... us to tour the property. Every concern that we had was addressed and any questions we had was answered on the spot. We were offered coffee and beverages, while we went over amenities and application information. This property is extremely beautiful and we hope to make this our home soon. Read More about Best Apartment TourBy: A. Ray Verified Resident
AMAZING!
I love everything about river Mews. So welcoming and feels at home. I love the staff just everything is amazing!By: Anonymous Verified Resident
Great first impression
The river mews staff has been great to me since I first visited. They knew their property well and answered all of my questions ... on the spot, and gave solutions for all of my concerns. Moving forward, they were helpful throughout the application and move in process. They promptly respond to calls, emails, and requests. On top of it all, this was during the holiday season when people are often difficult to get a hold of. Thanks river mews, I am excited for my new home. Read More about Great first impressionBy: Clay Verified Resident
Great
Great staffBy: Anonymous Verified Resident
Source: Property SiteExcellent staff and location
Each time I am in the office, I am welcomed and they are so accommodating with each ones needs. This is a great place to ... live and it's quiet. The grounds are always well kept and clean. Great location! Read More about Excellent staff and locationBy: Anonymous Verified Resident
Source: Property SiteGreat place to live
Great staff and neighbors enjoyed living thereBy: Anonymous Verified Resident
Office staff
Great office staff.By: Lawrence Verified Resident
Awesome experience
Awesome experience at river mews today. Robert was very helpful and informative, with every detail from application to move ... in. Read More about Awesome experienceBy: Leeann Snuffer Verified Resident
Excited future tenant
I recently viewed River mews townhomes .. I instantly felt like I was home.... I loved everything about the homes and the ... grounds.... I just hope when I'm ready in April something will be available.... Read More about Excited future tenantBy: NANCY SUMPTER Verified Resident
Source: Property Site